The TTD is a job-based service that logs into and searches client accounts then prints and attaches all tickets found within a given time frame.
TTD jobs follow a two step process:
-
Downloading/printing tickets. These jobs will have a status of In Progress.
-
Attaching tickets in POS if/when they are found in the first phase. These jobs begin in a status of Waiting for Next Service until they either Complete or Error out.
The Team Ticket Downloader displays a list of both active and past print jobs. From this view you can see information including how many tickets were found, printed, and attached as well as any errors the job experienced while running.
|
Team Name and Account Name |
The Team and Account selected when the job was initially run. |
|
Date Range |
The Print Date Range from the original search. |
|
Tickets Found and Tickets Printed |
The number of tickets found and available to print. |
|
Tickets Attached |
The subset of Tickets Found/Printed that were successfully attached to the POS. |
|
JobID |
When the job has completed, the jobID will become a blue hyperlink that will display tickets found in the job when clicked. |
|
Job Status |
The current status of the job, including Completed, LoginError, InProgress, Waiting for Next Service, and Error. |
|
Error |
Additional information about any errors that the job experienced. Hover to discover! |
|
Pro Tip Columns in the Job Status page can be expanded to see more information, like in the Error column. Hover over the column lines and click and drag to expand or collapse columns. |