PO Request Policy

PO requests are a core function of our Operations Teams. When requesting that our Operations Team PO tickets on behalf of your company, please keep the following in mind:    

• Depending on the time of year, our Operations team might have many requests. If the event is in the next few days, you may instead choose to PO your tickets through Terminal in order to get them broadcast faster.    

• When requesting that our team PO tickets, it is important to clearly list the event dates AND event time as there are many situations where the headliner could be performing multiple times in a given day.     

• When requesting sporting tickets be POed, please provide the full team name, sport, and venue.

• In your request, please provide us with all necessary information to prepare your inventory for fulfillment, including the account and password where your inventory lives and the website to gain access to the inventory.

• Any extra notes about the inventory.  For example, notes about exclusions.

Ticket Attendant will not take responsibility for tickets that are incorrectly PO'd by our team (incorrect stock type, wrong event or event date, missing tickets, etc.). It is your responsibility to ensure everything is accurate and complete after the purchase order is finalized.

The following is an example of a good PO request: